Application Name: Capkam
Effective Date: [Insert Date]
1. Introduction
Welcome to Capkam. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Capkam collects, uses, stores, processes, and protects your information when you access or use our mobile application, website, and related services.
Capkam is a platform that connects customers with professional photographers, videographers, and drone pilots for various events and occasions. The platform also allows companies and organizations to create business profiles, post event-related job opportunities, and receive applications from multiple professionals.
By registering for or using Capkam, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Full name
- Mobile number
- Email address
- Profile photograph
- Residential or business address
- Login credentials
- Other information provided during registration
B. Professional Information
For photographers, videographers, and drone pilots, we may collect:
- Professional name and profile details
- Work experience and professional skills
- Portfolio, photographs, and sample videos
- Service categories
- Equipment and specialization details
- Location and service availability
- Pricing and service charges
- Identification or verification documents, where required
C. Company Information
For companies registering on Capkam, we may collect:
- Company name
- Company logo
- Business address
- Contact person details
- Email address and mobile number
- Company profile and business information
- Event and job-related requirements
D. Location Information
With your permission, we may collect your location information to:
- Find professionals available in your area.
- Display nearby photographers, videographers, and drone pilots.
- Help customers connect with professionals based on event locations.
- Improve service recommendations and location-based search results.
E. Event and Job Information
When customers or companies create bookings or publish job opportunities, we may collect:
- Event name and event category
- Event date and time
- Event location
- Event description
- Required professional services
- Number of professionals required
- Budget and payment-related information, where applicable
- Job application and booking details
F. Technical Information
We may automatically collect certain technical information, including:
- Device information
- Operating system
- IP address
- App usage information
- Login activity
- Device identifiers
- Crash reports and diagnostic information
3. How We Use Your Information
We use collected information for the following purposes:
- To create and manage user accounts.
- To register professional photographers, videographers, and drone pilots.
- To allow customers to search for and book professionals.
- To enable companies to create business profiles.
- To allow companies to publish event-related job opportunities.
- To allow multiple professionals to view and apply for available jobs.
- To connect customers, companies, and service professionals.
- To manage bookings, applications, and communication.
- To send OTPs, notifications, booking updates, and important announcements.
- To improve platform performance and user experience.
- To prevent fraudulent activities and unauthorized access.
- To provide customer support and resolve disputes.
- To comply with applicable legal obligations.
4. User Profiles and Public Information
Capkam allows professionals and companies to create profiles on the platform.
Certain information, such as professional names, company names, profile photographs, portfolios, service categories, experience, and business details, may be visible to other users depending on the platform's features and privacy settings.
Users are responsible for ensuring that the information and content they publish on their profiles are accurate and lawful.
5. Bookings and Job Applications
Customers may use Capkam to find and book photographers, videographers, and drone pilots for their events.
Companies may publish job opportunities related to events and invite multiple professionals to apply for those opportunities.
To facilitate these services, relevant information may be shared between customers, companies, and professionals involved in a booking or job application.
Capkam may use this information to manage bookings, applications, notifications, and related communications.
6. Sharing of Information
We do not sell users' personal information to third parties.
However, we may share relevant information in the following circumstances:
- Customers and Professionals: To facilitate service bookings and communication.
- Companies and Professionals: To facilitate job applications, selection, and event coordination.
- Service Providers: With trusted third-party providers for hosting, cloud storage, notifications, payment processing, and technical support.
- Legal Authorities: When required by applicable laws, regulations, or legal processes.
- Security and Fraud Prevention: When necessary to investigate suspicious activities or protect users and the platform.
We only share information to the extent reasonably necessary for the relevant purpose.
7. Payments and Transactions
If payment facilities are available through Capkam, payment-related information may be processed through third-party payment gateway providers.
Capkam does not intend to store sensitive payment credentials, such as complete card numbers, CVV numbers, or banking passwords, on its servers.
Payment processing will be subject to the respective payment provider's privacy policy and terms.
8. Location and Device Permissions
Depending on the features being used, Capkam may request access to:
- Location
- Camera
- Photo Gallery
- Storage
- Notifications
These permissions may be required for uploading portfolios, updating profiles, sharing event-related content, or receiving notifications.
Users can manage or revoke device permissions through their device settings. However, certain features may not function properly without the required permissions.
9. Data Security
We implement reasonable technical and organizational security measures to protect user information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no digital platform or internet-based transmission can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their login credentials.
10. Data Retention and Account Deletion
We retain personal information only for as long as reasonably necessary to provide our services, fulfill contractual obligations, resolve disputes, maintain security, and comply with applicable laws.
Users may request account deletion by contacting our support team or following the instructions on our account deletion page.
Certain information may be retained where required by law or necessary for legitimate business, security, or dispute-resolution purposes.
11. Third-Party Services and Links
Capkam may integrate or provide access to third-party services, including payment gateways, maps, cloud services, and communication tools.
We are not responsible for the privacy practices, security policies, or content of third-party services. Users are encouraged to review the privacy policies of those providers.
12. Children's Privacy
Capkam is intended for individuals who are legally eligible to use the platform and enter into relevant agreements.
We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected, we may take appropriate steps to delete it.
13. User Rights
Subject to applicable laws, users may have the right to:
- Request access to their personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Withdraw consent where processing is based on consent.
- Raise privacy-related complaints.
- Contact us regarding the processing of their personal information.
14. Changes to This Privacy Policy
Capkam reserves the right to modify or update this Privacy Policy from time to time.
Any changes will be published on the application or website with an updated effective date. Continued use of Capkam after such changes will be subject to the updated policy.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company/Application Name: Capkam
- Email: support@capkam.com
- Contact Number: [Insert Contact Number]
- Website: [Insert Website URL]